Dean is widely acknowledged as one of the world’s leading authorities on performance measurement and performance management. His latest book Transforming Performance Measurement: Rethinking the Way We Measurement and Drive Organizational Success has been hailed as a 'breakthrough,' 'a masterpiece,' and 'the most important book ever written about performance measurement.'  He is also the author of seven other books and over 200 articles, monographs, and book chapters.

 

During his distinguished career as a consultant, Dean has helped more than 100 organizations on five continents improve their performance. His client list reads like a Who's Who of outstanding organizations in the private, public, and non-profit sectors. In addition to his consulting career, Dean was for many years a senior researcher and performance measurement thought-leader at IBM Corporation and held leadership positions with several other Fortune 100 companies.  He also served as a professor at 5 universities and was a manager with a U.S. government agency. 

 

Dr. Spitzer earned his Ph.D. degree from the University of Southern California and his M.A. from Northwestern University and pursued both undergraduate and graduate studies at the London School of Economics.